UX & Service Design (M.A.) (Englisch)

Bu program hakkında

The Master's distance learning program UX & Service Design (M.A.) qualifies you to design the user experience. You are enthusiastic about the management and design of user experience and want to develop first-class services. Services make up 70% of the gross value added in Germany. Therefore, their design to the satisfaction of customers is an increasingly important asset. You are interested in services and want to professionally develop interactive processes and services as well as services. The UX & Service Design (M.A.) degree program is suitable for anyone who has completed a Bachelor of Arts, is enthusiastic about the management and design of user experience, and wants to develop first-class services. You will link innovation, technology, management, and customers. UX and Service Design deal with the design of the overall experience for users. This includes all experiences with a product or service. The product today is diverse, ranging from tangible goods such as furniture to intangible goods such as restaurant service to digital artifacts such as interfaces. In the UX & Service Design (M.A.) program, you will learn to design the interaction with digital systems. Through the projects you can design, you can set individual priorities. The practical orientation of the program helps you to classify your newly acquired expertise in view of the current requirements of service and UX design and to reflect on it in a practical context. As potential managers, you will use your know-how from both disciplines to organize and control design processes. The perspective from Service Design promotes your holistic view of processes within companies and how they contribute to the overall customer experience. Service Design forms the interface between business, marketing, design, and technology. You will learn to research and adapt research models and associated methods at this interface, and if necessary, develop new methods. You will become an expert in User Experience and Service Design. Both UX Design and Service Design deal with the design of the entire user experience, i.e., the experiences with the offering – from tangible products like furniture to services in hospitals to interfaces. Your mission is to design services, products, and systems in a user-oriented and successful way. To this end, you will learn to research and understand user behavior. As an expert in design and design processes in the UX and Service environment, you will learn methods from both disciplines. This gives you the choice of whether you want to work as a UX Designer or a Service Designer. Your future workplace can be in classic design and UX design agencies or in industry. You are always in demand when it comes to user-oriented solutions – whether in the classic product or service industry.

Gerekli belgeler

Almanya'daki Yüksek Lisans programları için genel gereklilikler. Bu program için bir yolculuk başlattığınızda programa özel gereklilikler gösterilir.

• Lisans diplomasının onaylı sureti
• Lisans diplomasının onaylı tercümesi
• Onaylı transkript (tüm dönemler)
• Geçerli pasaport (fotoğraflı sayfanın kopyası)
• Tablo biçiminde özgeçmiş (CV)

Akademik gereklilikler

Sıkça sorulan sorular

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